Account Manager/Collector

Our debt collection law firm specializes in delinquent business and personal loan accounts. As a debt collector, you will help client recover assets as quickly as possible. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due judgments. As a debt collection specialist you will work with debtors on a daily basis. We are looking for someone who is persistent in the face of obstacles.

Responsibilities and Duties

• Manage multiple judgment accounts for debt collection efforts
• Locate and contact debtors about outstanding judgments
• Negotiate payment arrangements and assist borrowers with workout options

• Report address changes and maintain files regarding debtors for correct and current contact information
• Skip Trace for location and asset identification

Qualification and Skills

• Minimum 2 years experience collecting debt
• Intermediate skills using MS Office and database software
• Demonstrated skill in negotiating and resolving conflicts
• Ability to speak persuasively and listen critically
• Ability to multi-task and meet tight deadlines
• Prioritize multiple tasks to ensure the successful completion of each debt collection attempt

Benefits

• Health, Dental and Vision Insurance
• Paid parking
• 401(k)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Commute:

• Jacksonville, FL (Preferred)

Work Location: In person